NHTSA Complaint #10484002 — 2005 FORD ESCAPE

THE PASSENGER-SIDE REAR WHEEL WELL HAS COMPLETELY RUSTED THROUGH TO THE POINT WHERE YOU CAN SEE INTO THE CABIN, AND THE SHOCK/STRUT IS MOUNTED TO NOTHING AND IS POKING INTO MY TRUNK. THE METAL ALL AROUND THE MOUNT (OR WHERE IT SHOULD BE MOUNTED) IS COMPLETELY CORRODED AND RUSTED TO THE POINT OF BEING COMPLETELY DETACHED, AND THE SURROUNDING METAL IS STAMPED SO THIN TO BEGIN WITH THAT IT IS PLIABLE. THE SHOCK IS COMPLETELY INEFFECTIVE, AND MY CAR IS A TICKING TIME BOMB OF SAFETY ISSUES. I HAVE CONTACTEDFORD SEVERAL TIMES, AND FORD CANADA IS DENYING THAT THIS IS A SAFETY OR QUALITY ISSUE AND HAVE TAKEN NO RESPONSIBILITY; THEY REFUSE TO FIX MY CAR. I CANNOT FIND A RECALL AT PRESENT, HOWEVER THERE ARE NUMEROUS PEOPLE REPORTING THE SAME PROBLEM WITH THEIR ESCAPES, 6 ALONE ON [XXX] AND 5 ON [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR