NHTSA Complaint #10483816 — 2009 FORD FOCUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10483816
Vehicle	2009 FORD FOCUS
Component	SUSPENSION
Date of Incident	June 15, 2012
Date Filed	November 9, 2012
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE. ADDITIONALLY, THE CONTACT NOTICED A VIBRATION IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DRIVER AND PASSENGER REAR TIRES WOULD HAVE TO BE REPLACED AND AN ALIGNMENT WOULD HAVE TO BE PERFORMED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE REAR TIRES WERE REPLACED TWICE. THE CONTACT STATED THAT THE TIRES WERE WEARING EXCESSIVELY FROM THE INSIDE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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