NHTSA Complaint #10483575 — 2002 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10483575
Vehicle 2002 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAD MY FRONT TIRE REPLACED AND THE MAN THAT CHANGED IT TOLD ME THAT I NEED AN ALIGNMENT BECAUSE OF THE WAY MY TIRE WORE OUT. ABOUT 3 WEEKS LATER, WHEN I HAD THE MONEY, I TOOK MY CAR TO GET AN ALIGNMENT AND THE CAR SHOP CALLED AND SAID THAT BOTH OF MY TIRE RODS NEEDED TO BE REPLACED BEFORE AN ALIGNMENT WAS COMPLETED. I'VE HAD THE CAR FOR LESS THAN 2 YEARS AND ALTHOUGH IT IS AN OLDER VEHICLE, THE TIRE RODS SHOULD HAVE LASTED LONGER THAN THAT (IF PROPERLY CHECKED). MY STEERING SHAKES HORRIBLY FROM SIDE TO SIDE AT VARIOUS SPEEDS AND OFTEN TIMES MY ABS/TRAC OFF LIGHTS COME ON AND WON'T GOT OFF. I AM STILL ABLE TO USE MY BRAKES THOUGH. I AM NOT SURE WHY THAT LIGHT COMES ON. *TR

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