NHTSA Complaint #10483497 — 2002 SUBARU IMPREZA SUSPENSION

Complaint Details

ODI Number	10483497
Vehicle	2002 SUBARU IMPREZA
Component	SUSPENSION
Date of Incident	November 4, 2012
Date Filed	November 6, 2012
Mileage	159,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V464000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND WAS TAKEN TO THE DEALER FOR THE RECALL REPAIRS. THE TECHNICIAN ADVISED THAT THE FRONT LOWER CONTROL ARM WOULD NOT HAVE TO BE REPLACED. INSTEAD, THE TECHNICIAN ADDED RUST PROOF TO THE FRONT LOWER CONTROL ARM. APPROXIMATELY ONE MONTH LATER WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A BANGING AND GRINDING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE FRONT LOWER CONTROL ARM SEPARATED AND FRACTURED THE SWAY BAR LINKAGES. THE WHEEL WAS PUSHED INWARD INTO THE WHEEL WELL, CAUSING BODY DAMAGE TO THE VEHICLE. THE TECHNICIAN ADVISED THE CONTACT THE LOWER CONTROL ARM, BUSHINGS AND SWAY BAR LINKAGES WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 159,500.

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