NHTSA Complaint #10483323 — 2011 KIA SOUL

I WAS DRIVING TO WORK, MAKING A LEFT TURN INTO THE PARKING LOT WHEN THE FRONT PASSENGER TIRE BLEW. THE STEERING WHEEL PULLED SHARPLY TO THE RIGHT AND I WAS PULLED INTO A CURB. THIS CAUSED OVER $1600 WORTH OF DAMAGE TO THE CAR. THERE WAS A HUGE HOLE IN THE SIDE WALL OF THE TIRE AND NO EVIDENCE OF ANY METAL OR ANYTHING IN THE TIRE. ALSO, THE TIRE PRESSURE INDICATOR LIGHT HAS NEVER COME ON, SO I KNOW THEY WERE AT THE PROPER PSI. I CONTACTED THE DEALER WHEN THE ACCIDENT HAPPENED, AND WAS TOLD THEY HAVE NO RESPONSIBILITY FOR THE TIRES. THEY ACTUALLY LOOKED AT THE CAR AND ALL THEY SAID WAS "THIS IS JUST BAD DRIVING." I THEN CALLED THE KIA COMPANY AND TALKED TO THREE DIFFERENT PEOPLE. THEIR CONCLUSION WAS THEY ARE NOT RESPONSIBLE FOR THE TIRES. ONE PERSON EVEN ASKED HOW MUCH I WEIGHED! THIS VEHICLE IS A 2011 AND ONLY HAS 8,200 MILES ON IT. I HAD TO GO THROUGH MY INSURANCE TO GET IT FIXED. I BELIEVE THAT KIA SHOULD STAND BY THESE TIRES, BECAUSE NEXXEN COME STANDARD ON THEIR VEHICLES. SINCE THIS HAS HAPPENED, I HAVE RESEARCHED ONLINE AND HAVE FOUND PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THE TIRES ON KIA VEHICLES. *TR