NHTSA Complaint #10483290 — 1999 FORD F-250

ON JULY 18TH 2012 I WAS TAKING HOLLYWOOD BLVD TO GO TO THE STORES AND ALL THE SUDDEN THE TRUCK JUST SHUT OFF I WAS ABLE TO PUT THE EMERGENCY BRAKE AND DINT' HIT ANYBODY. I HAD IT TOWED TO MY HOME. THEN A FEW DATES LATER WE TOOK THE TRUCK TO A FORD DEALER WERE THEY CHARGE US FOR CHECKING THE TRUCK AND THE MECHANIC FROM THE FORD DEALER AND OTHER PEOPLE I KNOW THAT HAS THE SAME VEHICLE HAVE HAD THE SAME PROBLEM. AND THEY ALL TOLD ME THE SAME IT IS A MANUFACTURE ERROR AND IT IS SO AND SO BAD THAT THE PART IT IS IN BACK ORDER IS WORTH $600.00 DOLLARS MY QUESTION TO YOU IS WHY WE THE PEOPLE THAT PURCHASE THESE VEHICLES BE RESPONSIBLE AND HAVE TO PAY FOR A PART THAT THE FORD MANUFACTURED MADE AN ERROR THEY SHOULD REPLACE THE PART AT NO COST TO US THE CUSTOMERS. BECAUSE THE FORD IS THE ONE THAT MADE THE GEM MODULE DEFECTIVE WE SHOULD NOT BE RESPONSIBLE FOR THAT. THANK YOU *TR