NHTSA Complaint #10483170 — 2012 BMW 328I

TL* THE CONTACT OWNS A 2012 BMW 328I. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH AN ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE CONTACT APPLIED SIGNIFICANT FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE WHEEL. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE STEERING WHEEL FUNCTIONED NORMALLY WITH THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE BATTERY WAS LOW VOLTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.