NHTSA Complaint #10482537 — 2007 SATURN SKY

I DELIVERED THE VEHICLE TO BILL FOX CHEVY FOR SERVICING AS DIRECTED BY GM (SATURN) CUSTOMER SERVICE CASE NUMBER [XXX] FOR GRINDING NOISE AND FLUID LEAKING ON THE 2007 SATURN SKY (21433 MILES). THERE WAS A RECALL ( 07V58900) FOR A FAULTY SEAL ON THIS MODELS DIFFERENTIAL UNIT. IT SHOWED THE RECALL WAS HANDLED ON APRIL 29,2008 BY LAKESIDE OF SATURN WHICH I DID NOT RECALL. AFTER INVESTIGATION BY THE DEALER IT WAS AGREED THAT THE DIFFERENTIAL WAS GRINDING AND THE LEFT DIFFERENTIAL/AXLE SEAL WAS LEAKING FLUID. THE REPAIRS WERE MADE AND HAD TO PAY $ 455.63 FOR THE REPAIRS ON THIS DEFECTIVE DESIGNED PART. GM DENIED MY REQUEST FOR COVERING THIS UNDER THE RECALL NOTICE. THIS IS MY WIFE'S VEHICLE ONLY DRIVEN IN THE SUMMER. SHE DID NOT KNOW THERE WAS AN ISSUE. I DROVE IT AND NOTICED RIGHT AWAY AND FOUND THE RECALL AND CONTACTED GM(SATURN) CS. I STOPPED MY WIFE FROM DRIVING BECAUSE THE RECALL STATED THE DIFFERENTIAL COULD LOCKUP AND CAUSE AN ACCIDENT WHICH IS A HUGE SAFETY ISSUE. ALSO I HAD A 100K WARRANTY ON THE DRIVETRAIN WHICH THEY SAID HIT 5 YRS IN AUGUST 2012. I BELIEVE GM SHOULD BE HELD RESPONSIBLE FOR THIS RECALL ON THE TOTAL DIFFERENTIAL EXT/INT PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR