NHTSA Complaint #10482410 — 2008 FORD F SUPER DUTY

THE RADIATOR IS LEAKING WERE THE SIDE TANKS ARE ATTACHED TO THE CORE AND BOTH THE UPPER AND LOWER RADIATOR HOSES ARE LEAKING. WHEN I HAD THE PICKUP IN THE DEALERSHIP FOR SERVICE I WAS ADVISED THAT THERE WAS UPGRADED RADIATOR HOSES AVAILABLE. THE DEALERSHIP RECOMMENDED I REPLACE THEM TO PREVENT HOSE FAILURE. THIS WOULD BE AT MY COST, BUT CLEARLY ARE FACTORY DEFECTS. WHEN I HAD SEVERAL DIFFERENT LOCAL MECHANICS GIVE ME ESTIMATES AND ASKED WHAT THE PROBLEM WAS, AND TOLD THEM WHAT YEAR AND MODEL FORD I HAD THEY ALL DESCRIBED THE SAME LEAKS IN THE RADIATORS AND HOSES. SO THERE APPEARS TO BE A DEFECT WITH THE HOSES AND RADIATORS OF THESE YEAR AND MODELS OF FORDS. I CALLED MY LOCAL DEALERSHIP AND THEY SAID THESE PROBLEMS WOULD NOT BE CORRECTED BY FORD AT THIS TIME. THE ESTIMATE FOR THE REPAIRS IS $1116.46. I CONTACTED FORDS CUSTOMER SERVICE AND BROUGHT THESE PROBLEMS TO THEIR ATTENTION BUT WAS TOLD THAT FORD DID NOT HAVE ANY WARRANTY OR PROGRAMS TO RESOLVE THESE DEFECTIVE ITEMS. IT IS MY OPINION THAT IF ANY COMPANY OR BUSINESS PROVIDES DEFECTIVE WORKMANSHIP THAT IT SHOULD BE RESOLVED BY THEM. APPARENTLY THE AUTO REPAIR SHOPS AND THE DEALERSHIPS ARE AWARE OF THE PROBLEMS.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR