NHTSA Complaint #10482405 — 2011 VOLKSWAGEN JETTA

PALISADES VW IN NY STRIPED MY CAR OF ALL ORIGINAL PART AND THEY ARE TELLING ME THAT THE CAR COMES WITH OLD WINTER TIRES. I HAVE TRIED TO RESOLVE THIS WITH THEM AND THEY LAUGHED IN MY FACE AND TOLD ME TO GO AND TALK TO THE PEOPLE THAT SOLD ME CAR. MY NEPHEW CHANGED MY TIRE HE SAID THAT I STILL AM GOING TO NEED A NEW ONE BECAUSE HE THOUGHT I A DONUT BUT I TOLD HIM I HAVE A FULL TIRE THAT IT WAS NOT A DONUT AND WHEN HE WAS DONE HE TOLD IT WASN'T. IT WAS A FULL TIRE BUT AGAIN I FIGURED MAYBE I WAS DID NOT PAY ATTENTION OR I REALLY DID NOT SEE A FULL TIRE. WHEN I GOT A FLAT ON OCTOBER 7TH I DID NOT WANT TO BRING MY CAR BACK TO PALISADE VW BECAUSE THEY DID NOT DO A GOOD JOB SO I WENT BACK TO WHERE I GOT MY CAR AND THEY CALLED AND ASKED IF I HAD MY TIRES CHANGED BECAUSE THE TIRES ARE NOT THE ONE THE CAR CAME WITH. I HAVE NEVER CHANGED MY TIRES AND I DID NOTICE THAT THEY WHERE DIFFERENT FROM WHEN I GOT THE CAR. NOT ONLY THAT BUT PALISADE MECHANIC STOLE MY GAS HAD A FULL TANK BOTH TIMES AND I GOT MY CAR BACK WITH LESS THEN A1/4. PLEASE PLEASE I AM BEGGING FOR HELP I AM A WAITRESS I DO NOT HAVE THE MONEY FOR THIS I CAN'T EVEN AFFORD TO GET APT PLEASE HELP ME I AM BEGGING YOU. I NEED THIS CAR TO BE SAFE BECAUSE I LIVE WITH MY NIECE AND I BABY SIT HER KID IN EXCHANGE FOR ROOM AND BOARD. THESE PEOPLE SAW THE CAR SEAT AND DID NOT CARE IF I CRASHED MY CAR AND KILLED THE BABY OR ANY ONE ELSE FOR THAT MATTER. AGAIN I AM BEGGING FOR YOUR HELP. *TR