NHTSA Complaint #10482365 — 2004 MINI COOPER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10482365
Vehicle	2004 MINI COOPER
Component	STEERING
Date of Incident	October 12, 2012
Date Filed	October 26, 2012
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL*THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING. ON A SEPARATE OCCASION THE CONTACT NOTICED THAT THE ELECTRIC POWER STEERING PUMP REMAINED IN CONTINUOUS OPERATED ALTHOUGH THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED, WHICH POSED A FIRE HAZARD. THE POWER STEERING PUMP WAS DISCONNECTED. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11005 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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