NHTSA Complaint #10482194 — 2012 BMW 5 SERIES POWER TRAIN

Complaint Details

ODI Number	10482194
Vehicle	2012 BMW 5 SERIES
Component	POWER TRAIN
Date of Incident	October 24, 2012
Date Filed	October 25, 2012
Mileage	10,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2012 BMW 550IX EQUIPPED WITH GOODYEAR EAGLE P245/40/R19. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AN ALERT ON HIS DASHBOARD ILLUMINATED INSTRUCTING HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN MORE THAN 50 MILES AS THE TIRE WAS GOING FLAT. THIRTY MILES LATER THE VEHICLE WAS STOPPED AND THE FRONT DRIVER SIDE TIRE HAD DEVELOPED A BUBBLE ON THE SIDEWALL, WHICH CAUSED THE TIRE TO SHRED. THE VEHICLE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER OF THE VEHICLE WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE TIRES HAD NOT BEEN REPLACED. UPDATED 12/14/12 *BF THE CONSUMER REPLACED ALL FOUR TIRES WITH MICHELIN TIRES. THE CONSUMER STATED TWO OF THE ORIGINAL FOUR TIRES DEVELOPED BUBBLES ON THE SIDEWALL. ON TWO OCCASIONS, THE DRIVE TRAIN MALFUNCTIONED. THE VIDEO SCREEN FLASHED A MESSAGE INSTRUCTING THE CONSUMER TO RETURN THE VEHICLE TO THE DEALER. IN THE PROCESS, THE VEHICLE LOST A CONSIDERABLE AMOUNT OF POWER OUTPUT AND SHOOK VIOLENTLY WHEN DRIVEN OVER 30 MPH. UPDATED 07/09/13

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