NHTSA Complaint #10482178 — 2008 BMW 328I

TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED ON ALL OF THE DOORS. THE CONTACT STATED THE FAILURE PREVENTED THE DOORS FROM BEING OPEN MANUALLY. THE CONTACT STATED THAT IF YOU WAS INSIDE THE VEHICLE YOU HAD TO ROLL DOWN THE WINDOW AND USE THE KEY ON THE OUTSIDE TO GET OUT OF THE VEHICLE. THE CONTACT STATED THAT THE ONLY DOOR THAT COULD BE UNLOCKED IN THIS SITUATION WAS THE DRIVER SIDE DOOR, ANY ONE ELSE IN THE VEHICLE HAS TO CLIMB OVER TO THE DRIVER SEAT TO EXIT. THE CONTACT FELT THIS WAS A SAFETY HAZARD FOR THE ELDERLY AND PEOPLE WITH DISABILITIES. THE DEALER STATED THAT THE DOOR ACTUATORS FAILED AND VERIFIED THAT THE DRIVERS DOOR WAS THE ONLY ONE THAT WOULD OPEN FROM THE OUTSIDE. THE FAILURE AND CURRENT MILEAGE WAS 31,000. UPDATED 12/06/12*LJ THE CONSUMER STATED ONLY THE DRIVER'S SIDE DOOR WITH THE USE OF THE KEY WORKED. UPDATED 12/06/12