NHTSA Complaint #10481402 — 2012 KIA SORENTO

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD JOLT FORWARD AND THE ENGINE RPM WOULD RAPIDLY INCREASE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY TEN TIMES FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD SECURE AN APPOINTMENT TO HAVE A REGIONAL OFFICER FURTHER INSPECT THE VEHICLE. THE REGIONAL OFFICER NEVER INSPECTED THE VEHICLE AND THE APPOINTMENT WAS CANCELLED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE CURRENT MILEAGE WAS APPROXIMATELY 28,000.