NHTSA Complaint #10481400 — 2004 MAZDA MAZDA6

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10481400
Vehicle	2004 MAZDA MAZDA6
Component	STRUCTURE:BODY
Date of Incident	October 16, 2012
Date Filed	October 22, 2012
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2004 MAZDA MAZDA6. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR COULD NOT BE OPENED. THE CONTACT ATTEMPTED TO ENTER THE VEHICLE THROUGH ANOTHER DOOR BUT ALL OF THE DOORS WERE UNABLE TO BE OPENED. THE CONTACT HAD TO CRAWL THROUGH THE TRUNK IN ORDER TO ENTER THE VEHICLE. THE CONTACT WAS ABLE TO OPEN ALL DOORS AFTER SEVERAL HOURS WITH THE EXCEPTION OF THE FRONT DRIVER'S SIDE DOOR. IN ADDITION, THE FRONT DRIVER'S SIDE DOORS COULD NOT BE UNLOCKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHO WAS ABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR AFTER TWO HOURS. THE MECHANIC ADVISED THE CONTACT THAT THE DOOR MECHANISMS WOULD NEED TO BE REPLACED. THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

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