NHTSA Complaint #10481390 — 2008 DODGE SPRINTER 2500

MY SPRINTER DEVELOPED A LEAK IN THE ROOF IN 2011. WATER WOULD COLLECT IN THE OEM ROOF MOUNTED A/C UNIT, THEN LEAK INTO THE CABIN WHEN I STARTED TO DRIVE . THE QUANTITY OF WATER THAT WOULD FLOW THROUGH THE UNIT BACK INTO THE PASSENGER CABIN WAS APPROX 2-3 CUPS OF WATER, DEPENDED ON HOW MUCH RAIN WATER ACCUMULATED. I HAD THIS REPAIRED IN SEPT 2012 BY MERCEDES BENZ OF CHICAGO, FOR THE COST OF $1285. THIS WAS NOT UNDER WARRANTY. THEY SAID THE SEAL WAS DEFECTIVE AND WAS ALLOWING WATER BACK INTO THE CABIN. MOST OF THE COST WAS FOR LABOR, THE SEAL WILL EVENTUALLY HAVE TO BE REPLACED AGAIN, AS THE ROOF FLEXES CAUSING IT TO EVENTUALLY CRACK AND BREAK. THIS IS AN OBVIOUS MANUFACTURING/ENGINEERING DEFECT. *TR