NHTSA Complaint #10481367 — 2009 HYUNDAI GENESIS

TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE CRASHED INTO ANOTHER VEHICLE THAT WAS STOPPED ON AN ON RAMP AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE CRASH SCENE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION WHO STATED THAT AFTER INSPECTING THE VEHICLE AND LOOKING AT A PICTURE OF THE CRASH HE DETERMINED THAT THE DAMAGES ON THE VEHICLE WERE NOT SIGNIFICANT ENOUGH TO CAUSE THE AIR BAGS TO DEPLOY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 38,000.