NHTSA Complaint #10481119 — 2001 FORD WINDSTAR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING HE HEARD A NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE SUB FRAME OF THE FRONT PASSENGER SIDE OF THE VEHICLE NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDER BODY SHIELDS). THE FAILURE MILEAGE WAS 142,023. THE CONSUMER STATED THE RECALL PART WAS NOT REPLACED IN FRONT OR REAR SUBFRAME. A BRACKET WAS PUT IN FRONT OF SUB FRAME JUST IN CASE IT BREAKS. REAR SUB FRAME WAS COVERED WITH FOAM. IT WILL BREAK LATER. UPDATED 12/28/2012 *JS