NHTSA Complaint #10480771 — 2002 GMC ENVOY

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10480771
Vehicle	2002 GMC ENVOY
Component	SUSPENSION
Date of Incident	October 16, 2012
Date Filed	October 16, 2012
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE REAR SHOCKS WERE LEAKING, CAUSING THE REAR OF THE VEHICLE TO DROP ONTO THE WHEEL WELL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER REPLACED THE AIR LINES. THE AIR LINE REPLACEMENT ONLY REMEDIED THE ISSUE TEMPORARILY. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER OR A LOCAL MECHANIC FOR FURTHER REPAIRS. THE FAILURE MILEAGE WAS 132,000.

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