NHTSA Complaint #10480642 — 2012 BUICK LACROSSE

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10480642
Vehicle	2012 BUICK LACROSSE
Component	SEATS
Date of Incident	October 16, 2012
Date Filed	October 16, 2012
Mileage	2,300 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

HEAD REST IS ANGLED TOO FAR FORWARD - THERE IS NO WAY TO ADJUST THE ANGLE (ONLY UP AND DOWN HEIGHT). THIS CREATES NECK PAIN, BACK PAIN, ETC. THERE IS NO WAY TO ADJUST WHERE MY HEAD IS NOT FORCED INTO MY CHIN IF I FULLY REST MY SHOULDERS ON THE SEAT. I FEAR A SEVERE NECK INJURY IF EVER IN A CRASH IN THIS VEHICLE. *TR

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