NHTSA Complaint #10480401 — 2008 FORD TAURUS

ON 8/28/12 THE CHECK ENGINE LIGHT WENT ON WHILE I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY. ON 8/29/12 I BROUGHT THE CAR INTO SYOSSET FORD OF HUNTINGTON ("SYOSSET")FOR DIAGNOSIS AND REPAIR OF THE MALFUNCTION CAUSING THE CHECK ENGINE LIGHT TO GO ON. SYOSSET DIAGNOSED THE PROBLEM AS A MALFUNCTIONING FUEL SENDER ATTACHED ABOVE THE TAURUS' FUEL TANK. SYOSSET EFFECT A REPAIR BY REPLACING THE FUEL SENDER AND CHARGED ME $411.38(BEFORE SALES TAX). ON 9/4/12 I SMELLED GASOLINE FUMES IN THE DRIVER/PASSENGER COMPARTMENT, BROUGHT THE CAR BACK TO SYOSSET WHO EFFECTED A REPAIR OF THE LEAKING FUEL SENDER. ON 9/27/12, THE CHECK ENGINE LIGHT WENT ON AGAIN, I BROUGHT THE CAR BACK AGAIN TO SYOSSET ON 9/28/12. SYOSSET DIAGNOSED THE CHECK ENGINE LIGHT AS CAUSED BY THE MALFUNCTIONING FUEL SENDER AND POSSIBLY OTHER COMPONENTS. THEY COULD NOT EFFECT A REPAIR ON 9/28/12 BECAUSE THEY ID NOT HAVE PARTS OR PERSONNEL TO EFFECT THE REPAIR AND SCHEDULED ME TO BRING THE CAR BACK ON 10/10/12, WHILE ASSURING ME IT WAS SAFE TO DRIVE. ON 10/10/12 I BROUGHT THE CAR BACK TO SYOSSET, THE CHECK ENGINE LIGHT WAS OUT AND THERE WAS NOTHING THEY COULD DO. I BELIEVE THE FUEL SENDER IS A DEFECTIVE COMPONENT THAT POSES A SERIOUS DANGER TO THE PUBLIC. FORD HAD TO RECALL ITS 2012 ESCAPES FOR FUEL LINE DEFECTS, I BELIEVE THIS DEFECTIVE FUEL SENDER IS AS DANGEROUS AS THE ESCAPE'S DEFECTIVE FUEL LINES.