NHTSA Complaint #10480173 — 2009 TOYOTA FJ CRUISER

TL* THE CONTACT OWNS A 2009 TOYOTA FJ CRUISER. THE CONTACT STATED THAT WHILE ENTERING INTO TRAFFIC, HE HEARD A BREAKING NOISE AS THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION HAD FRACTURED INTO SEVERAL PIECES. THE VEHICLE WAS REPAIRED AFTER THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE SYMPTOMS OF THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A SECOND DEALER. THE SECOND DEALER STATED THAT A COMPONENT HAD BEEN INSTALLED IN THE VEHICLE BACKWARD. THE VEHICLE WAS THEN TAKEN BACK TO THE ORIGINAL DEALER WHO THEN REPAIRED THE VEHICLE AT NO COST. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.