NHTSA Complaint #10479904 — 2012 HONDA ODYSSEY ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10479904
Vehicle	2012 HONDA ODYSSEY
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 1, 2012
Date Filed	October 12, 2012
Mileage	7,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

A/C STOPPED BLOWING COLD AIR ALL OF A SUDDEN. TOOK CAR TO DEALER FOR DIAGNOSIS. DEALER STATED ROCK PUNCTURED THE CONDENSER, AND IS NOT COVERED UNDER WARRANTY. WE BELIEVE, AND THOUSANDS OF OTHERS, THAT THIS IS A MANUFACTURERS DEFECT AND FLAW IN DESIGN THAT DOES NOT ADEQUATELY PROTECT THIS COMPONENT, HENCE AMERICAN HONDA IS MAKING A TON OF MONEY OFF ITS CUSTOMERS FOR REPAIRS. CONTACTING AMERICAN HONDA FOR RESOLUTION IS USELESS, AS THEY ARE STANDING BEHIND A ROUTINE EXPLANATION OF THAT THEY ARE NOT LIABLE FOR THIS TYPE OF FAILURE, IN THEIR DESIGN. WE NEED HELP! *TR

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