NHTSA Complaint #10479875 — 2011 BMW 535I US

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REMOTE CONTROL KEY FAILED, WHICH CAUSED A DISCHARGE IN THE BATTERY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE REMOTE KEY HOWEVER, THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE REMOTE KEY BATTERY WAS RECHARGED SEVERAL TIMES, AS WELL AS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE IT REMAINED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,100 AND THE CURRENT MILEAGE WAS APPROXIMATELY 18,000.