NHTSA Complaint #10479793 — 2008 FORD EXPLORER

TL* THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THE RADIATOR WARNING INDICATOR BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND NOTICED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT DISPENSED WATER INTO THE RESERVOIR WHICH LEAKED ONTO THE GROUND CONTINUOUSLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE THERMOSTAT HAD FAILED WHICH CAUSED THE COOLANT TO DRAIN FROM THE RADIATOR. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 11/28/12 *CN