NHTSA Complaint #10479485 — 2004 MINI COOPER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10479485
Vehicle	2004 MINI COOPER
Component	STEERING
Date of Incident	October 6, 2012
Date Filed	October 9, 2012
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AS I WAS DRIVING 40 MPH ON MY LOCAL 2-LANE ROAD, MY POWER STEERING SUDDENLY FAILED WITH NO WARNING WHATSOEVER. I RETURNED CAREFULLY HOME AND LEFT THE CAR PARKED IN MY DRIVEWAY UNTIL I COULD CONTACT MY LOCAL MINI DEALER (PRESTIGE MINI IN MAHWAH, NJ). WHEN I GOT INTO THE CAR TO TAKE IT TO THE DEALER, THE POWER STEERING WAS SUDDENLY WORKING AGAIN. PRESTIGE MINI CLAIMS THAT MY STRUT TOWERS ($645) AND LOWER CONTROL ARM BUSHINGS (ALSO $645) WERE SHOT AND NEEDED REPLACING. THE ADVISOR TOLD ME VERBALLY THAT IT HAD NOTHING TO DO WITH THE POWER STEERING PUMP AND/OR THE POWER STEERING PUMP FAN, BUT SO FAR I CANNOT GET PRESTIGE TO REPLY VIA EMAIL (IN WRITING) THAT THIS IS TRUE. *TR

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