NHTSA Complaint #10479474 — 2001 DODGE RAM 2500

I HAVE OWNED THIS TRUCK ABOUT 3 YEARS. THE VEHICLE HAS APPROX. 39,000 MILES ON IT. I NOTICED SMALL CRACKS IN THE DASHBOARD. OVER THE LAST 3 YEARS, THE CRACKS HAVE GOTTEN LARGER. I WAS TRAVELING ON INTERSTATE 81 AND GOING ACROSS A BRIDGE JOINT. THE BRIDGE JOINT DIPS DOWN AND THE SHOCK OF THE BRIDGE JOINT CAUSED THE DASHBOARD TO COMPLETELY SHATTER INTO PIECES. THESE PIECES ARE VERY SHARP AND BRITTLE. THESE PIECES FLEW UP ONTO THE SEAT. DURING AN IMPACT, THESE PIECES COULD IMPALE A PERSON SITTING IN EITHER THE DRIVER OR PASSENGER SIDE. THESE PIECES ALSO FELL DOWN INTO THE ELECTRICAL SYSTEM ON THE VEHICLE. IT COULD IMPACT THE AIR BAGS OR THE COMPUTER ON THE VEHICLE. WHEN I GOT HOME, I CALLED DODGE TO SEE IF THERE WAS ANY VEHICLE ASSISTANCE PROGRAM OR RECALLS. THEY SAID THERE WEREN'T ANY. I HAVE ALL THE PIECES OFF THE DASH IF SOMEONE WOULD LIKE TO LOOK AT THEM. I DID REMOVE THE DASH FROM THE VEHICLE IN FEAR THAT SOMEONE WOULD BE HURT BY THESE SHARP PIECES. I'VE READ MANY STORIES ABOUT THE DASHBOARDS ON DODGE RAM TRUCKS. I CANNOT BELIEVE THAT THIS IS IN THE BEST INTEREST OF THE CONSUMER. FROM WHAT I'VE READ, THE DASHES ON ALL DODGE RAMS BETWEEN 1998 AND 2004 HAVE BEEN DEFECTIVE. I CAN'T BELIEVE THAT THERE HAS BEEN NO RECALL ON THESE DASHES. IF YOU HAVE ANY QUESTIONS, PLEASE E-MAIL ME OR CALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR