NHTSA Complaint #10479296 — 2004 TOYOTA CELICA

AT AROUND 70,000 MILES (AROUND JAN 2012), MY CELICA (MANUAL TRANSMISSION) BEGAN SLIPPING OUT OF 3RD GEAR, SPORADICALLY. I CONSULTED WITH A TOYOTA DEALERSHIP ABOUT THE PROBLEM, AND THEY TOLD ME THE MOST EFFECTIVE WAY OF FIXING THE PROBLEM WAS TO REPLACE THE WHOLE TRANSMISSION (GIVEN HOW LABOR-INTENSIVE OPENING THE TRANSMISSION IS). GIVEN THE LOW MILEAGE (I'M NOW AT 79,000), I'M OUTRAGED! I CALLED CUSTOMER EXPERIENCE CENTER, AND THEY TOLD ME THEY WOULD NOT ASSIST IN REPAIRS BECAUSE I WAS PAST THE 60,000 WARRANTY. I ASKED THE PERSON WHO TOOK MY CALL IF HE WOULD AGREE THAT IT WAS RIDICULOUS THAT MY CAR COULD FALL APART AT 60,001 WITH NO RECOURSE, AND HE SAID, "I WOULD AGREE THAT IT'S RIDICULOUS." IT COSTS $2288.82 FOR A NEW TRANSMISSION, PLUS AROUND $1036 TO INSTALL. THE CAR NOW WON'T STAY IN 3RD GEAR AT ALL NOW. SO, I'VE BEEN BYPASSING THE 3RD GEAR, KNOWING THAT I'M ON BORROWED TIME. *TR