NHTSA Complaint #10479254 — 2010 FORD FUSION

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	10479254
Vehicle	2010 FORD FUSION
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	July 18, 2012
Date Filed	October 8, 2012
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF RAIL THAT IS CRITICAL TO PUSHING DOWN THE AUTOMATIC WIND DEFLECTOR. THE WIND DEFLECTOR STAYS UP AND THE SUNROOF RUNS INTO IT DIRECTLY, PREVENTING IT FROM CLOSING PROPERLY. AFTER DETAILED INSPECTION, THERE ARE SEVERAL CRACKS IN THE ROOF RAIL PLASTIC AND MUST BE REPLACED ENTIRELY. THIS REPAIR WILL COST MORE THAN $1,000 AND I HAVE NOT EVEN REACHED 70,000 MILES YET. I ALSO HARDLY EVER USE THE SUNROOF. *TR

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