NHTSA Complaint #10478825 — 2010 FORD ESCAPE

IN THE SPAN OF 4 DAYS MY 2010 FORD ESCAPE XLS ENGINE FAILED TO TURN OVER 3 TIMES. THE FIRST TWO INCIDENTS WERE RESOLVED BY JUMP STARTING PROBABLY DUE TO LOW BATTERY OUTPUT. SO YESTERDAY, I TOOK THE VEHICLE TO A LOCAL MECHANIC SHOP AND REPLACED THE FACTORY-INSTALLED BATTERY THINKING THIS WAS IT. TODAY THIS MORNING, AS MY FAMILY AND I WERE ABOUT TO HEAD OUT FOR GROCERY SHOPPING, THE IGNITION WON'T START AGAIN. SO I CALLED FOR A JUMP STARTING SERVICE THROUGH MY INSURANCE AND THIS TIME IT WON'T START AT ALL. IT WAS TOWED AND MOVED TO THE MECHANIC SHOP FOR FURTHER INSPECTION. SINCE IT WASN'T A FORD DEALERSHIP, THEY WEREN'T ABLE TO DO A COMPLETE DIAGNOSIS. BUT BASED ON WHAT THEY WERE ABLE TO DO, IT APPEARS THAT THERE IS A BREAKDOWN OF COMMUNICATION BETWEEN IGNITION AND ENGINE. I HAD THIS FOR TWO YEARS NOW ORIGINALLY PURCHASED FROM AAFES MILITARY SALES KOREA AND THE VEHICLE HAS NEVER BEEN IN A MAJOR ACCIDENT. I AM COMPLETELY BAFFLED AND IRRITATED BY ALL THIS EVENT BECAUSE THERE SHOULD BE NO REASON FOR THE CAR TO STALL LIKE THAT. CURRENTLY I AM OVERSEAS IN KOREA WITH THE US ARMY AND THERE ARE ONLY A COUPLE OF FORD DEALERSHIPS OVER AND THEY ARE NOT NEAR BY. *TR