NHTSA Complaint #10478690 — 2008 HONDA ACCORD

MY 2008 HONDA ACCORD EX-L STARTED MAKING A SMALL RATTLE NOISE IN DECEMBER 2009, THE CAR SALES MAN SAID IT WAS BECAUSE THE CAR NEEDED TO WARM UP AND BECAUSE THE CAR WAS SITTING FOR A WHILE. A COUPLE YEARS LATER I BROUGHT THE VEHICLE IN AND HAD IT CHECKED, BUT THE DEALER DID NOT HEAR THE SOUND. THIS WAS NOT DOCUMENTED BY THE HONDA DEALERSHIP. IN JUNE OF 2012, I BROUGHT THE VEHICLE TO THE DEALER AGAIN AFTER I NOTICED THE SOUND MORE FREQUENTLY. THEY LET THE VEHICLE SIT OVER NIGHT AND INFORMED ME THE NEXT MORNING THAT THE VTC ACTUATOR NEEDED TO BE REPLACED. AT THIS TIME I HAD EXCEEDED MY EXTENDED WARRANTY OF 100,000 MILES. THE VEHICLE WAS AT APPROXIMATELY 105,000 MILES WHEN THE DEALERSHIP DIAGNOSED THE PROBLEM. ON OCTOBER 3, 2012 MY OIL LIGHT FLASHED ON AND THEN BACK OFF. I HAD MY FATHER TO CHECK THE OIL AND THERE WAS ABSOLUTELY NO OIL IN THE CHAMBER. I IMMEDIATELY WENT AND PURCHASED 3 QUARTS OF OIL UNTIL THE NEXT MORNING WHEN I WAS ABLE TO BRING THE VEHICLE TO THE HONDA DEALER. I CALLED STERLING MCCALL HONDA AND EXPLAINED THE ISSUE THAT I WAS EXPERIENCING AND WAS SCHEDULED AN APPOINTMENT TO HAVE TO VEHICLE CHECKED FIRST THING IN THE MORNING. AFTER SPEAKING TO THE REP, I BEGAN RESEARCHING THE ISSUE AND FOUND THAT SEVERAL COMPLAINTS WERE ON THE EXACT SAME ISSUE. (THE RATTLE AT A COLD START UP AND OIL CONSUMPTION ISSUES RELATING THE VTC ACTUATOR.) AFTER DOING MORE RESEARCH I OBTAINED A SERVICE BULLETIN ABOUT THE RATTLE AT COLD START UP AND FOUND A COURT DOCUMENT RELATING TO A CLASS ACTION LAWSUIT FILED IN MARCH 2012 RELATING TO THE FAULTY VTC ACTUATOR. THE NEXT MORNING OCTOBER 4, 2012 I BROUGHT THE VEHICLE IN, HAD THE OIL CHANGED AND ASKED FOR A GOODWILL CONSIDERATION. AFTER SPEAKING TO A HONDA SERVICE REP ABOUT THE ISSUE HE STATED THAT HE DOUBT THE POSSIBILITY OF GETTING A GOODWILL CONSIDERATION BECAUSE OF THE HIGH MILEAGE ON THE VEHICLE. I WAS NOT ASSISTED IN GETTING REPAI. *TR