NHTSA Complaint #10478649 — 2008 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10478649
Vehicle	2008 FORD EXPLORER
Component	STEERING
Date of Incident	January 1, 2011
Date Filed	October 4, 2012
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

NOISE COMING FROM STEERING, FELT IN STEERING WHEEL WHILE TURNING, IN THE FORM OF A SHUDDER ACCOMPANIED WITH A PULSATING GROANING TYPE NOISE. THIS OCCURRED MORE FREQUENTLY AS TIME HAS GONE BY, NOW IT HAPPENS MORE FREQUENTLY AND WITH AN ADDITIONAL SOUND OF FLUID BYPASSING IN THE STEERING RACK, LIKE WHAT WILL HAPPEN WITH ANY VEHICLES STEERING SYSTEM WHEN THE WHEEL IS TURNED ALL THE WAY FULL RIGHT OR FULL LEFT. IT SOUNDS JUST LIKE THAT ONLY TURNING THE WHEEL NORMALLY, NOT TO ITS WHEEL STOPS. ALSO IT FEELS LIKE SOME POWER ASSIST IS LOST AND NOT THERE LIKE IT SHOULD BE, CAUSING INCREASED STEERING WHEEL EFFORT. I AM CONCERNED THAT TOTAL LOSS OF STEERING MAY HAPPEN AT SOME POINT IN TIME! HAD IT IN TO DEALER AND THEY IGNORED MY CONCERN THEY SAID THEY FOUND NOTHING WRONG, STEERING PUMP PRESSURE TESTS SHOULD HAVE BEEN PERFORMED BUT I DON'T BELIEVE THEY DID THIS. *TR

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