NHTSA Complaint #10478527 — 2007 HYUNDAI AZERA POWER TRAIN

Complaint Details

ODI Number	10478527
Vehicle	2007 HYUNDAI AZERA
Component	POWER TRAIN
Date of Incident	September 26, 2012
Date Filed	October 3, 2012
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PUSHED DOWN THE GAS TO TRY TO PASS SOMEONE AND THE TRANSMISSION WENT INTO NEUTRAL. I COULD NOT GET IT TO RE ENGAGE AND HAD TO COAST TO THE SIDE OF THE FREEWAY, ALMOST GETTING HIT BY THE DRIVER BEHIND ME. DEALER HAD THE CAR TWO DAYS AND SAID THEY COULD NOT DUPLICATE AND REFUSED TO REPAIR EVEN THOUGH 100K WARRANTY IS IN EFFECT.THIS HAPPENED TWICE BEFORE IN 2010 AND 2011. BOTH TIMES THE CAR WAS BROUGHT TO THE DEALER AND NOTHING DONE. I WAS TOLD BY THE MECHANIC THAT HYUNDAI COULD AUTHORIZE A "FLIGHT RECORDER" TO BE INSTALLED IN MY CAR SO WHEN IT HAPPENS NEXT THEY WOULD HAVE A RECORDING OF THE ISSUE. THE DEALER PROMISED TO CALL ME MONDAY BUT SO FAR NO CALL BACK AND NO AUTHORIZATION. MY WIFE WON'T DRIVE THE CAR AND I AM UNEASY WITH IT. SHE WAS GOING TO BUY A HYUNDAI SONATA, BUT NOW REFUSES TO DO SO AND IS TELLING HER COUSINS THE STORY SO THEY ARE ALSO SWITCHING TO TOYOTA. WHAT A SHAME. *TR

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