NHTSA Complaint #10478481 — 2010 DODGE CALIBER

TL* THE CONTACT OWNS A 2010 DODGE CALIBER. THE CONTACT STATED THAT THE BACK FLOORBOARD WOULD BECOME FILLED WITH WATER WHENEVER IT RAINED. NO OTHER SECTION OF THE VEHICLE WOULD BECOME WET. THE FAILURE RECURRED NUMEROUS TIMES, CAUSING WATER DAMAGE TO THE VEHICLE AND GROWING MOLD. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND AFTER SEVERAL FAILED ATTEMPTS TO REPAIR THE VEHICLE, ADVISED THE CONTACT TO GO TO THE DEALER AND CHOOSE A NEW VEHICLE. HOWEVER, THEY LATER ADVISED THAT DUE TO THE MILEAGE OF THE ORIGINAL VEHICLE, THEY WOULD NOT PROVIDE HER WITH A NEW VEHICLE. THE FAILURE MILEAGES WERE 50 AND THE CURRENT MILEAGE WAS 2,349.