NHTSA Complaint #10478290 — 2005 HYUNDAI SONATA

WITH FAMILY IN CAR A TRAFFIC SITUATION OCCURRED THAT REQUIRED AGGRESSIVE BRAKING. WITHOUT WARNING THE CAR NOSE-DIVED, & SWUNG STRONGLY TO THE LEFT. THE SITUATION WAS VERY SCARY & I REGAINED CONTROL. FORTUNATELY NO CAR WAS IN THE NEARBY LANE. TOOK THE CAR INTO FIRESTONE WHERE AMONG OTHER THINGS THEIR CERTIFIED MASTER MECHANIC DID A FULL BRAKE INSPECTION, CHECKED THE TIRES FOR SIZE AND PRESSURE & DID A BRAKE FLUID FLUSH. THEY ADVISED THAT THERE WAS AN ABS PROBLEM & I SHOULD IMMEDIATELY TAKE THE CAR INTO THE DEALER AS THIS IS A MAJOR SAFETY PROBLEM! I TOOK THE CAR TO THE HYUNDAI DEALER IN DENTON, TX WHO RAN EXTENSIVE DIAGNOSTIC'S AND SAID THE ABS CONTROL MODULE (589203C500) SYSTEM HAD MALFUNCTIONED, WAS DEFECTIVE FINDING ONLY FLUID FLOW TO THE LEFT FRONT BRAKE CA. THE DEALER QUOTED APPROX. $2500 FOR MATERIALS, TAX AND LABOR SAYING THERE WAS NO WARRANT COVERAGE. WE WERE SHOCKED BY BOTH THE COST TO FIX AND THAT AN APPARENT MANUFACTURING DEFECT WOULD NOT BE COVERED BY THE MANUFACTURER. AT THE DEALER 10/01/2012, I CALLED HYUNDAI MOTORS USA & FILED CASE #5034644. AFTER QUITE SOME TIME ON THE PHONE THE CASE MANAGER SAID THERE WAS NO WARRANTY COVERAGE, THEY FELT NO RESPONSIBILITY FOR THE DEFECT AND ESSENTIALLY THAT IT WAS ALL ON ME TO FIX IT. EVEN AFTER ADDITIONALLY SHARING MY LACK OF EMPLOYMENT & TOUGH FAMILY FINANCIAL SITUATION IT WAS, "SORRY WE CAN DO NOTHING AS YOUR VEHICLE IS OUT OF WARRANTY. WE NOW HAVE NO CHOICE BUT TO FIGURE OUT HOW TO PAY FOR THE REPAIR OUT OF POCKET AS THE CAR IS CRUCIAL TO OUR NEEDS. *TR