NHTSA Complaint #10478275 — 2003 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE KEY HAD TO REMAIN IN ACC MODE FOR A FEW MINUTES BEFORE IT WOULD START. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE PASS LOCK KEY SENSOR HAD TO BE REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE DEALER STATED THE FAILURE DID NOT OCCUR WITH BOTH KEYS USED TO TURN THE VEHICLE ON. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.