NHTSA Complaint #10477264 — 2002 JEEP LIBERTY

JUST PURCHASED VEHICLE, TOLD BY LOCAL DEALER IN EARLY JULY THAT THERE WAS A RECALL ON LOWER BALL JOINTS, WITH A NATIONAL BACK ORDER ON PARTS, AFTER COMPLETING REPAIR 9/24, THEY STATED IT NEEDS NEW STEERING KNUCKLES AT $1094.00. ON TUESDAY 9/25 SAID IT WAS READY TO PICK UP, I ASKED IF THEY SOLVED THE "AIR BAG" LIGHT BEING ON, THEY SAID IT WOULD BE A FEW MORE DAYS. THEY CALLED THIS MORNING (9/28) AND SAID THEY CAN NOT GIVE ME THE VEHICLE BACK BECAUSE THE BALL JOINTS ARE NOW FALLING OUT. I ASKED "SINCE I DROVE IT IN, WHY AFTER YOU RECALL REPAIR IS IT NOT DRIVE ABLE? THEY SAID SAFETY REASONS. SO NOW I HAVE A JEEP BEING HELD HOSTAGE, WITH STILL NO ANSWER FOR THE "AIR BAG" LIGHT TO BE ON. SOMETHING IS WRONG WITH THESE MODELS. *TR