NHTSA Complaint #10477039 — 2007 DODGE CALIBER

WITH ONLY 38,550 MILES ON MY CAR (WHICH HAS BEEN WELL CARED FOR) I HAD TO HAVE THE WHEEL BEARINGS REPLACED. WHEN I PICKED IT UP, MY MECHANIC (WHO HAS BEEN THE ONLY MECHANIC I HAVE USED FOR OVER 10 YEARS) TOLD ME THAT THE BALL JOINTS WERE ALSO TOTALLY SHOT & HAD TO BE REPLACED. AFTER A LITTLE RESEARCH I FOUND OUT THE DANGER I WAS PUTTING MYSELF & OTHERS IN, HAD HIM DO THE BALL JOINTS THE NEXT DAY. THESE 2 PARTS SEEMED TO NEED REPLACEMENT WAY BEFORE THEY SHOULD HAVE. THE DEALERSHIP HERE (SERVICE PERSON/AL) TOLD ME SINCE I WAS OVER MY 3 YEAR, 36,000 MILE WARRANTY, (AND HAVEN'T BEEN THERE IN 2 YEARS) THERE WAS NOTHING THEY COULD DO FOR ME. IMMEDIATELY AFTER THE WORK WAS COMPLETED BY MY MECHANIC, I STOPPED AT THE BANK. THERE I SAW ANOTHER DODGE CALIBER PULL IN. WHILE IN THE BANK, I SPOKE WITH THAT DRIVER. SHE TOLD ME SHE JUST HAD THE WHEEL BEARINGS DONE ALSO. IM NOT SURE WHAT YEAR HER CAR WAS BUT IT APPEARED TO BE NEWER THAN MINE! WHAT'S GOING ON WITH THESE CARS? SHOULDN'T THE DEALER HAVE HAD A LITTLE MORE INTEREST WHEN MY ACTUAL MILEAGE WAS ONLY 2000 OVER THE WARRANTY. THEY KEPT POINTING OUT THAT THE CAR WAS OVER 5 YEARS OLD & ONLY HAD A 3 YEAR WARRANTY. TO ME THAT HAS NO SIGNIFICANCE...THE MILEAGE IS WHAT CONCERNS ME. I HOPE OTHERS WILL TAKE NOTE & BRING THIS TO THE ATTENTION OF CHRYSLER BEFORE THERE ARE RELATED ACCIDENTS OR DEATHS. I DID TRY TO FIND A NUMBER ONLINE TO CALL CHRYSLER, ONLY TO COME UP WITH SALES...I WOULDN'T BUY ANOTHER! PLEASE INFORM ME OF ANY ACTIONS TAKEN. THANK YOU *TR