NHTSA Complaint #10476955 — 2004 HYUNDAI ACCENT

AT 2,466 MILES, CAR PULLS TO RIGHT, AND IS DIFFICULT TO HOLD STEADY WHEN TURNING AT HIGH SPEEDS. TAKEN TO BURLINGAME HYUNDAI DEALER FOR REPAIR. TIRES WERE ROTATED. PROBLEM NOT RESOLVED. AT 4,782 MILES CAR WAS BROUGHT IN AGAIN FOR STEERING DIFFICULTY, FEELS LIKE THERE IS A TIRE GOING FLAT. FOUND THAT LEFT FRONT WHEEL WAS BENT. TIRES ROTATED AGAIN, BENT WHEEL ON LEFT REAR, REPLACEMENT PART ORDERED. (UNDER WARRANTY) AT 5,393 MILES, CAR SHAKES AT ANY SPEED. BENT WHEEL WILL NOT BALANCE. REPLACEMENT PART SUPPOSEDLY PUT ON CAR. PROBLEM NOT RESOLVED. AT 25,616 MILES CAR TAKEN TO SAN FRANCISCO HYUNDAI FOR MULTI-POINT INSPECTION. DEALER RECOMMENDED 2 NEW TIRES AND ALIGNMENT. AT 25,797 MILES, CAR TAKEN TO ANOTHER SERVICE CENTER FOR ALIGNMENT AND NEW TIRES. CUSTOMER WAS TOLD THAT ALL 4 TIRES WERE ROTTED AND ALIGNMENT WAS PERFORMED. CUSTOMER WAS TOLD FOR THE FIRST TIME THAT THERE IS NO WAY TO ALIGN THE CAMBER OR CASTER ON THIS MAKE/MODEL CAR. LEFT FRONT CAMBER WAS OUT OF SPECIFIED RANGE. (-0.9`) RIGHT REAR CAMBER WAS ALSO OUT OF SPECIFIED RANGE (-1.5`). AT 28,060 MILES CUSTOMER RETURNED TO OTHER SERVICE CENTER FOR 2 ADDITIONAL TIRES AND INSTALLATION OF 4 CAMBER KITS. AT THIS TIME IT WAS DISCOVERED THAT ONE OF THE TIRES WOULDN'T BALANCE DUE TO WHEEL BEING BENT. SO THE BENT WHEEL WAS NEVER REPLACED BY THE DEALER! *TR