NHTSA Complaint #10476716 — 2008 GMC YUKON XL

WE HAVE OWNED THIS VEHICLE SINCE BRAND NEW. THREE OF THE DOOR LOCK ACTUATORS FROM THREE DIFFERENT DOORS WERE DEFECTIVE AND HAD TO BE REPLACED AT DIFFERENT TIMES DURING THE YEARS OF OWNERSHIP. FIRST THE FRONT DRIVER'S DOOR, THEN THE FRONT PASSENGER DOOR AND FINALLY AND RECENTLY THE REAR PASSENGER SIDE DOOR. WITH THE FRONT DOORS, THEY DIDN'T ALWAYS OPEN OR LOCK WITH THE REMOTE CONTROL OR USING THE ELECTRONIC CONTROLS CAUSING SAFETY AND SECURITY PROBLEMS. THE REAR PASSENGER DOOR IS THE SAME WHERE OUR YOUNGER DAUGHTER SITS AND DIDN'T ALWAYS LOCK OR UNLOCK CAUSING OBVIOUS SAFETY AND SECURITY CONCERNS. THE ONLY WAY TO ENSURE IT LOCKS WAS TO MANUALLY LOCKMOR UNLOCK THE DOORS. I AM EXTREMELY DISAPPOINTED THAT I HAVE REPLACED THREE OF FOUR DOOR LOCK ACTUATORS IN THE FOUR YEARS WE HAVE OWNED THIS VEHICLE. NEVER BEFORE HAVE I OWNED A VEHICLE WITH SUCH AN OBVIOUS DEFECT THAT HASN'T BEEN COVERED BEYOND THE WARRANTY WHEN IT IS A SAFETY PROBLEM. MY LAST REPAIR BILL WAS OVER $160.00. I BELIEVE THE OTHERS OCCURRED DURING THE WARRANTY SO THOSE WERE COVERED. I AM ANTICIPATING THE LAST DOOR LOCK ACTUATOR WILL FAIL SOME DAY, SO,FAR IT IS WORKING. *TR