NHTSA Complaint #10476660 — 2003 BMW 330I EXTERIOR LIGHTING

Complaint Details

ODI Number	10476660
Vehicle	2003 BMW 330I
Component	EXTERIOR LIGHTING
Date of Incident	March 1, 2009
Date Filed	September 21, 2012
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

CAR IS EQUIPPED WITH OPTIONAL, FACTORY-INSTALLED, BI-XENON HEADLAMP ASSEMBLIES MADE BY ZKW. THE PROJECTOR BOWLS INSIDE, WHICH GREATLY MAGNIFY THE LIGHT OUTPUT OF THE BULB, ARE MADE OF A PLASTIC THAT CANNOT HANDLE THE HEAT OF THE XENON BULB. AS A RESULT, THE REFLECTIVE SURFACE BURNS AND TURNS BROWN. IN DOING SO, THE LIGHT OUTPUT IS GREATLY REDUCED TO A DANGEROUS LEVEL. THIS PROBLEM AFFECTS BOTH HIGH AND LOW BEAM OPERATION. SITUATION GETS PROGRESSIVELY WORSE OVER TIME. THE PLASTIC BOWLS ARE NOT SOLD SEPARATELY, THEREFORE THE ONLY SOLUTION IS TO PURCHASE NEW HEADLAMP ASSEMBLIES, AT AN APPROXIMATE COST OF $1,900 FOR THE PAIR. *TR

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