NHTSA Complaint #10476301 — 2011 GULF STREAM VISTA CRUISER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10476301 |
| Vehicle | 2011 GULF STREAM VISTA CRUISER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
WE PURCHASED THE CAMPER MARCH 15, 2011 AND HAD BEEN USING IT FOR A WHILE AND TOOK IT BACK TO THE DEALER, BECAUSE I FELT THERE WAS TIRE WEAR ON THE INSIDE EDGE AND WE WAS TOLD IT WAS PROBABLY OVER-LOADED. SO WE TOOK IT HOME AND REMOVED SOME ITEMS THAT WE COULD LIVE WITHOUT AND CONTINUED TO USE IT. ON A TRIP TO FLORIDA, WE HAD A TIRE BLOW OUT ON -95 IN GEORGIA ON JAN 19, 2012. WE HAD THE TIRE CHANGED AND CONTINUED OUR TRIP. WHEN WE ARRIVED HOME, I CHECKED THE TIRES AND FOUND BOTH OF THE TIRES ON THE CAMPER WERE WORN ON THE INSIDE, SO I TOOK THE CAMPER TO A LOCAL TIRE STORE AND HAD NEW TIRES PUT ON ALL THREE WHEELS, INCLUDING THE SPARE, AS THE TIRE STORE FELT THE PROBLEM COULD BE QUALITY OF TIRES. SO, SEVERAL WEEKS AGO, WE TOOK A TRIP TO PRINCE EDWARD ISLAND AND WHEN WE ARRIVED HOME, I FOUND THE TIRE WEARING ON THE INSIDE AGAIN. I CONTACTED THE DEALER AND TOOK THE CAMPER TO THEM, WHERE THEY INSPECTED IT AND WEIGHED IT AND FOUND THE TRAILER WEIGHT WAS FINE, BUT THE CAMPER MANUFACTURER AND THE AXLE MANUFACTURER SAID THE AXLE WAS BEYOND THE WARRANTY DATE. SO, WE HAD THE AXLE REPLACE OURSELVES. I AM PICKING THE CAMPER UP ON SATURDAY. I DO NOT KNOW WHAT THE COST WILL BE AS OF NOW. IN THE MEAN TIME, I CHECKED THE INTERNET AND FOUND A WEBSITE SITE AND IF YOU CHECK TRAVEL TRAILER YOU WILL FIND A NUMBER OF VISA OWNERS WITH THE SAME PROBLEM WE HAVE BEEN HAVING...UPDATED 09-19-12 *BF