NHTSA Complaint #10475525 — 2009 DODGE JOURNEY AWD
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 10475525 |
| Vehicle | 2009 DODGE JOURNEY AWD |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,321 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
OWNER OF A 2009 DODGE JOURNEY SXT AWD WITH KUMHO SOLUS KH16 TIRE 225/55R19 SIZE STOCK TIRES. AFTER EXPERIENCING COMPLETE RIGHT FRONT TIRE FAILURE WHILE TRAVELING APPROXIMATELY 45 MPH ON A PAVED TWO-LANE HIGHWAY, OWNER INSTALLED THE TEMPORARY SPARE TIRE. THE VEHICLE'S AWD LIGHT IMMEDIATELY ILLUMINATED. OWNER CEASED OPERATING THE VEHICLE AND OBTAINED THE SERVICES OF A TOW COMPANY. APPARENTLY, THIS VEHICLE CANNOT BE DRIVEN WITH THE SPARE TIRE SUPPLIED BY THE MANUFACTURER AS THE AWD! LIGHT ILLUMINATED. THE OWNER'S MANUAL STATES THE VEHICLE SHOULD BE SERVICED RIGHT AWAY WHEN THE AWD! LIGHT ILLUMINATES. THERE IS NO CAVEAT STATEMENT REGARDING DRIVING TO A CLOSE LOCATION FOR LIMITED MILEAGE. MOREOVER, THE MANUAL STATES THE PTO UNIT (AKA AWD! UNIT) WILL BE DAMAGED IF THE CAR IS DRIVEN WITH THE AWD! LIGHT ILLUMINATED. DRIVING WITH THE SUPPLIED TEMPORARY SPARE CAUSED THE AWD! LIGHT TO ILLUMINATE. ADDITIONALLY, IF THE CAR IS DRIVEN WITH THE TEMPORARY SPARE INSTALLED AND THE AWD! LIGHT ILLUMINATED AND DAMAGE TO THE PTO OCCURS, IS THIS DAMAGE COVERED UNDER WARRANTY? IF THE SPARE IS TOO SMALL, AS IS THE CASE VIA VISUAL INSPECTION, WHY IS THAT SPARE TIRE SUPPLIED WITH THE VEHICLE? SHOULDN'T AN ACCEPTABLE SPARE BE MADE AVAILABLE, OR A CAVEAT STATEMENT REGARDING DRIVING ON THE TEMPORARY SPARE FOR LIMITED MILEAGE BE SUPPLIED, SO THE DRIVER/OWNER IS NOT STRANDED? ADDITIONALLY, CULPABILITY FOR DAMAGE AND THE INCURRED EXPENSES SHOULD BE BORN BY THE MANUFACTURER IN THIS CASE, AND A STATEMENT REGARDING SUCH SHOULD BE EVIDENT AND CLEAR IN THE OWNER'S MANUAL. *TR
Related Complaints for the 2009 DODGE JOURNEY AWD
Other WHEELS Complaints
#10893835
MY DODGE JOURNEY WILL NOT ALWAYS START IT WILL JUST CLICK THEN AFTER SEVERAL ATTEMPTS IT WILL START. MY DRIVERS SIDE ...
#10790218
TIRES WORE DOWN AT AN ALARMING RATE AT JUST UNDER 100 MILES AND BRAKE PADS ALSO. DOESN'T START AT SOME TIMES..JUST A ...
#10593057
LOW TIRE INDICATOR AS SOON AS I STARTED MY CAR. THEN THE CHANGE OIL INDICATOR FLASHED. I HAD JUST HAD AN OIL CHANGE A...
#10593079
FOR A WHILE NOW, RANDOMLY MY JOURNEY WILL GET STUCK IN 2ND OR 3RD GEAR AFTER TAKING OFF. I WILL HAVE TO STOP, PUT IT ...
#10551972
I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR T...
Recent Complaints for the 2009 DODGE JOURNEY AWD
#11208903
SERVICE BRAKES
TAKARA RECALL: WHEN LEAVING WORK I STARTED MY CAR AND BEGAN TO BACK OUT OF THE PARKING LOT WHEN I WENT TO PUSH ON MY ...
#11203413
ELECTRICAL SYSTEM
TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, H...
#11203413
ENGINE
TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, H...
#11203413
POWER TRAIN
TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, H...