NHTSA Complaint #10475495 — 2007 CHEVROLET IMPALA SUSPENSION

Complaint Details

ODI Number	10475495
Vehicle	2007 CHEVROLET IMPALA
Component	SUSPENSION
Date of Incident	August 4, 2011
Date Filed	September 15, 2012
Mileage	41,232 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I PURCHASED A 2007 CHEVY IMPALA 3.5 LT IN 2011. SOON DISCOVERED THE BACK END SHIFTS WHEN GOING OVER ROUGH, UNEVEN ROADS AND HIGHWAYS. IT ALSO SHIFTS WHEN GOING OVER MANHOLE COVERS. WHEN DRIVING IN MN SNOW AND ICE, IT IS VERY UNSETTLING TO HAVE THE BACK-END FISHTAIL. I'VE COMPLAINED TO THE LOCAL DEALERSHIP, ATTORNEY GENERAL, AND GM MOTORS HQ. I SOON LEARNED OF THE PROBLEMS AND EXACT SAME COMPLAINTS THAT OTHER 2007 CHEVY IMPALA OWNERS ARE HAVING WITH THIS CAR. THE OTHER DAY MY SON USED MY CAR TO RUN AN ERRAND AND EVEN HE NOTICED THAT THE BACK-END IS FAULTY. I'VE HAD THIS CAR ALIGNED TWO TIMES WITHIN SIX MONTHS. I AM FRUSTRATED THAT THE LOCAL DEALER WILL NOT TAKE THE CAR BACK AND ALSO THAT GM MOTORS HQ WILL NOT FIX THIS DANGEROUS PROBLEM. I'M STUCK WITH A CAR THAT'S NOT SAFE, THUS LIMITING ANY FREEWAY DRIVING, ESPECIALLY IN WINTER. *TR

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