NHTSA Complaint #10475345 — 2011 FORD TRANSIT CONNECT VISIBILITY/WIPER

Complaint Details

ODI Number	10475345
Vehicle	2011 FORD TRANSIT CONNECT
Component	VISIBILITY/WIPER
Date of Incident	August 6, 2012
Date Filed	September 13, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

RE: SAFETY RECALL NOTICE 12S36/NHTSA RECALL 12V-374. WHILE AT MY DEALERSHIP MAC HAIK FORD, 7201 S IH35. GEORGETOWN TX ON 8/6/12, I WAS NOTIFIED OF THIS SAFETY RECALL FOR MY WINDSHIELD WIPERS AT WHICH TIME THE PART(S) WERE ORDERED FOR THIS REPAIR. MY LAST COMMUNICATION WITH MY DEALERSHIP WAS YESTERDAY, WEDNESDAY 9/12/12 AND THEIR RESPONSE: "STILL ON BACK ORDER". THIS IS UPSETTING AS I HAVE BEEN TOLD THAT MY WINDSHIELD WIPERS COULD CEASE TO WORK AT ANY TIME AND TODAY IT IS RAINING AND I WAS UNABLE TO RUN NECESSARY ERRANDS AS I DID NOT FEEL COMFORTABLE IN DRIVING IN THE RAIN WITH SUCH FAULTY EQUIPMENT. I WOULD APPRECIATE YOUR ATTENTION, OR SOMEONE'S ATTENTION TO THIS MATTER. *TR

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