NHTSA Complaint #10474372 — 2011 CHEVROLET EQUINOX

BOUGHT 2011 EQUINOX ON MAY 14,2011, ON JUNE 6,2011 WITH ONLY 1675 MILES RETURNED VEHICLE TO DEALERSHIP DUE TO MAKING NOISE UPON STARTING. BEST I CAN MAKE OUT ON WORK ORDER: CODE 314 DIAGNOSTIC SCAN &R&I&R STARTER & REPOSITION & TORQUE BOLTS. RETURNED ON SEPT 1, 2011 FOR SAME PROBLEM. TOLD THERE WAS A RECALL AND HAD TO REPROGRAM ENGINE CONTROL MODULE. WAS BETTER FOR AWHILE, BUT KEPT GETTING WORSE TILL IT SOUNDED LIKE A DIESEL ENGINE STARTING. JUST FIGURED THIS WAS MAYBE NORMAL AND WE WOULD HAVE TO JUST LIVE WITH IT. FINAL TOOK BACK TO ANOTHER DEALERSHIP ON 8-2-12. REPLACED WATER PUMP AND BALANCE SHAFT TIMING CHAIN,TENSIONER, CRANK SHAFT BALANCER BOLT AND CAM SHAFT ACTUATOR BOLTS. ENGINE LIGHT CAME ON 8-18-12, TECH SAID HAD A LEAK IN VAC. HOSE. RETURNED VEHICLE ON 9-7-12 FOR DIESEL SOUNDING NOISE AGAIN. PARTS ORDERED TO BE PUT ON 9-10-OR 9-11-12. DON'T' THINK THIS WILL FIX PROBLEM, BUT IT IS WHAT GM HAS RECOMMENDED TO DO. ALSO HAD ISSUE WITH SPEAKER IN FRNT PASSENGER DOOR. HAD TO TAKE VEHICLE 4 DIFFERENT TRIPS FOR THEM TO DETERMINE WHERE STATIC NOISE WAS FROM. SO LOUD AT TIMES IT WAS DIFFICULT TO HEAR RADIO. FINALLY REPLACED SPEAKER AND HAS WORKED FINE SINCE. ALSO HAVE NOTICED WHEN STOPPED AND START TO ACCELERATE THERE WOULD BE A HESITATION. THOUGHT IT WAS JUST NOT HAVING FOOT ON PEDAL GOOD, BUT AFTER READING ABOUT STALLING ISSUES-WONDER IF THIS IS WHAT IS HAPPENING. REALLY CONSIDERING TRADING THIS VEHICLE IN-BUT WONDER IF WE WOULD GET TRUE VALUE OF CAR ONCE THEY SEE WHAT ALL HAS BEEN DONE AND PROBLEMS. ISN'T THERE SOME COMPENSATION GM CAN GIVE TO OWNERS. WOULD NEVER RECOMMEND THIS VEHICLE TO ANYONE. *TR