NHTSA Complaint #10474248 — 2001 FORD ESCAPE

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT WAS UNABLE TO MAINTAIN DRIVING STRAIGHTFORWARD. THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 90 DEGREES TO THE RIGHT IN ORDER TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THE SUB FRAME WAS CORRODED AND CAUSED THE LOWER ARM CONTROL TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,746. UPDATED 10/16/12*LJ THE CONSUMER REFERENCED CAMPAIGN ID NUMBER: (11V030000) (FORD WINDSTAR) YEAR 1999-2003. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET RESULTING IN A LOWER CONTROL ARM SEPARATION. THIS CAUSED LOSS OF STEERING CONTROL. UPDATED 10/18/2012 *JS