NHTSA Complaint #10473958 — 2008 MAZDA CX-7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10473958
Vehicle	2008 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 29, 2012
Date Filed	September 5, 2012
Mileage	19,002 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MAZDA CX-7 2008; I PURCHASED THE CAR IN SEPTEMBER 2007 AND IT CURRENTLY HAS 19,908 MILES. THE AC IS BREAKING DOWN. WHILE I'M DRIVING ON THE HIGHWAY AT 65MPH, THE PRESSURE OR HIGH AC AIR PRESSURE DROPS AND HOT AIR COMES OUT. I ALSO EXPERIENCED BURNING SMOKE COMING THROUGH THE VENTS. I HAD THE CAR INSPECTED BY THE DEALER BACK ON AUGUST 3, 2012 AND THEY REPLACED THE VALVE COVER. ON SEPTEMBER 1, 2012 I WAS DRIVING AGAIN ON THE HIGHWAY WITH MY FAMILY AND WE EXPERIENCED THE SAME PROBLEM. THE AC PRESSURE DROPPED, HOT AIR WAS FLOWING OUT OF THE AC AND WE SMELLED BURNING SMOKE. I TOOK THE CAR TO THE DEALER THIS MORNING AND THEY ARE NOW ADVISING ME THAT I HAVE TO REPLACE THE BLOWER FAN WHICH IS OUT OF WARRANTY (3 YEARS/36K MILES) AND WILL COST $500. I HAVE NO PROBLEMS PAYING FOR A PART, BUT THE VALVE COVER, BLOWER FAN, OR AC ITEMS SHOULDN'T BE BREAKING DOWN AT 19K ORIGINAL MILES. I ASKED WAYNE MAZDA SERVICE CONSULTANT: ANTHONY CUNHA IF THE BLOWER FAN WAS PART OF THE AC COMPRESSOR AND HE SAID, "NO". I STRONGLY FEEL THAT MAZDA INSTALLED FAULTY AC COMPRESSOR/UNITS ON THE 2008 CX-7. THIS ISSUE HAS TO BE INVESTIGATED BEFORE A CAR CATCHES ON FIRE AND PEOPLE GET BURNED ALIVE OR WORSE, A MULTIPLE CAR CRASH ON THE ROAD RESULTING IN DEATHS. *TR

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