NHTSA Complaint #10473656 — 2000 LEXUS RX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10473656
Vehicle	2000 LEXUS RX
Component	POWER TRAIN
Date of Incident	September 22, 2011
Date Filed	September 3, 2012
Mileage	143,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

TRANSMISSION STARTED MAKING A WHINING SOUND AT CERTAIN SPEEDS ABOUT A YEAR AND A HALF EARLIER. TOYOTA DEALER CONFIRMED ODD NOISE FROM TRANSMISSION, BUT SAID THERE WAS NOTHING THEY COULD DO APART FROM REMOVING TRANSMISSION. I WAS IN A NEARBY STATE WHEN THE TRANNY FINALLY WENT OUT - 1ST GEAR STILL WORKS AND SOMETIMES 2ND GEAR, BUT 3RD, 4TH AND REVERSE ALL WENT OUT WHEN I WAS ACCELERATING ONTO THE HIGHWAY - A LOUD BANG AND THEN IT REVVED UP LIKE IT WAS IN NEUTRAL EVEN THOUGH IT WAS IN DRIVE. I'M CONCERNED THIS WAS A DESIGN FLAW, BUT LEXUS DOES NOT AGREE AND HAS OFFERED NO COMPENSATION UP TO THIS POINT. THEY SAID IF I WANT TO TAKE IT FURTHER I NEED THE TOYOTA DEALER TO CONFIRM THE TRANNY IS OUT. I SAID THAT WOULD NOT BE DIFFICULT AND AM IN THE PROCESS OF DOING THAT NOW. I AM CURIOUS HOW SOME PEOPLE HAVE GOTTEN LEXUS TO PAY A PORTION OF THEIR BILL. I ENDED UP RENTING A UHAUL AND TRAILER TO GET IT HOME. *TR

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