NHTSA Complaint #10473268 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10473268
Vehicle	2012 FORD FUSION
Component	STEERING
Date of Incident	August 28, 2012
Date Filed	September 1, 2012
Mileage	9,588 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

POWER STEERING FAILURE. HAS OCCURRED FOUR TIMES. WARNING ON THE DASH FOR "POWER STEERING ASSIST FAILURE" THEN POWER STEERING FAILS. NEARLY IMPOSSIBLE TO TURN THE WHEEL. HAPPENED IN STOP-AND-GO TRAFFIC ON INTERSTATE AS WELL AS MAKING A TURN IN A PARKING LOT WHICH NEARLY LED TO A COLLISION WITH A PARKED CAR SINCE I COULD NOT TURN THE WHEEL. SINCE IT HAPPENED TWICE BEFORE I KNOW TO PUT IN NEUTRAL THEN TURN OFF AND TURN ON THE IGNITION. HOWEVER, PREVIOUSLY FORD DEALER REPLACED LOWER FRONT ARM IAW FORD TSB. THIS OBVIOUSLY DID NOT FIX THE ISSUE. MOST RECENT FAILURES WERE WITHIN 150 MILES OF EACH OTHER. I CANNOT LET MY WIFE DRIVE THIS CAR AS SHE WOULD NOT BE ABLE TO TURN THE STEERING WHEEL IN THE EVENT OF A FAILURE. *TR

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